History and evolution of the Quality Improvement movement

How do we improve?

The Model for Improvement

What does the Model for Improvement look like in action?

What other improvement methodologies are used in health care and other industries?

Back to the Model for Improvement: What are we trying to improve?

Guidelines for developing the AIM statement

What comes next after we develop an AIM statement?

What change can we make that will result in an improvement?

Plan - Do - Study - Act (PDSA) Cycle

PDSA and small tests of change instructions

Planning for spread and sustainability of your new process

Tools of the trade

Using data to tell the story of improvement

Types of measures for improvement

Types of measures: What's a "balancing measure"?

What's the difference between data for quality improvement and data for research?

Collecting the RIGHT data

What can we learn about data collection from a banana?

Data display

Data display techniques

Common types of data display

Run charts and control charts

How do we use run charts and control charts to make decisions?

What about variation in data results?

Run chart rules

Download your Run Chart Rules Resource

Who should be on the improvement team?

What's a Driver Diagram?

Example of a Driver Diagram

Drivers for Improvement - CAUTI

Drivers for Improvement - CLABSI

Drivers for Improvement - Antibiotic Stewardship

Drivers for Improvement - Sepsis

Drivers for Improvement - Readmissions

Drivers for Improvement - Glycemic Control

Drivers for Improvement - Inpatient Opioid Safety

Drivers for Improvement - High Inpatient INR

Quality Improvement Driver Diagram Worksheet - Fillable

Driver Planning Form

Improvement Planning Worksheet