New Quality Leader Orientation: What I wish Someone Told Me
Are you a new Quality Improvement leader? This course will guide you through the first 30 days of your new job as a quality leader.
Welcome to the course
Course FAQs
Course instructor, learning objectives, CE credits
New Quality Leader Orientation Notebook
Course outline
When is my next survey?
Build your regulatory readiness library
Meet with your CEO
Get to know your team
Senior Leadership Team
You Can't Sit Out Office Politics
Introduction "Tour"
Force Field Analysis
Study your hospital scorecard
Patient Safety Indicators Overview - AHRQ
Lifecycle of hospital data
CMS Quality Programs: HAC & HRRP
CMS Quality Programs: HVBP & Star Ratings
Agenda & audience
Preparation
Data Display
IHI psychology of change
Innovation distribution curve
Innovation distribution curve resource
Learning organizations
Systems thinking
The Fifth Discipline: The Art & Practice of the Learning Organization
Three types of influence or power
The Three Types of Power (And One To Rule Them) - Podcast
Needs assessment
Agenda
Prime your audience
The Art of Gathering: How We Meet and Why It Matters
Execute Quality Plan
Prioritization Matrix
IHI Project Planning Form
Developing & Implementing a QI Plan
Closing Remarks
Thank you & next steps
Course Evaluation - Required for CE Credit