Course curriculum

  • 1

    Welcome!

    • Welcome to the HQIC Patient Safety Resource Library!

    • Welcome to CLIC!

    • Readmissions Strategy Guide

    • Readmissions Notes & Slides Notebook

  • 2

    Discovery Tools

    • Discovery Tool Overview

    • Instructional Video: Readmissions Discovery Tool

    • Download the Readmissions Discovery Tool

    • Discovery Tools In Action

  • 3

    Change Package

    • Download the Readmissions Change Package

  • 4

    Drivers for Improvement

    • Download the Readmissions Driver Diagram

    • Instructional Videos: Readmissions Driver Diagram

    • Driver 1: Use data and root cause analysis to drive continuous improvement

    • Driver 2: Improve standard hospital-based transitional care processes

    • Driver 3: Deliver enhanced services based on need

    • Driver 3 FOCUS: For the high utilizer population, consider a team approach to complex care management

    • Driver 4: Collaborate with providers and agencies across the continuum

  • 5

    Resource Library

    • Readmissions Resource Library

    • Readmissions Reduction Podcast Series